NCGENERATORS
NCGENERATORS

If you need a new generator, an existing generator serviced or repaired, use our 25 plus years experience, committed to only generators for the residential & commercial markets.  Our proactive and well thought out plans are successful!  We appreciate the opportunity, Schedule Service, response or visit within 2 hours.

What is a managed whole house generator? 

 

What size is necessary for the job you intend for your generator to do? 

 

Are there inconveniences associated with a managed system?  All these questions we will address.

 

We Can Help!

Single Point Grounding & Correct Surge Protection is All That You Can Do!

 

We Can Help!

Electrical safety inspections can be worth the expense to insure your family or co-worker's are not exposed to hazards created by incorrect installation practices.

 

We Can help!

E&W Electrical, LLC
515 Meadowlands Dr
Hillsborough, NC  27278

 

Office:    

919-245-0200

 

Toll Free:

1-888-919-5210

 

Email:

info@ncgenerators.com

ncgenerators.com

What our customers say about us!

Review by a customer in Pittsboro, NC

 

If you want to do it right use these folks to get it right the first time. We looked at and priced four companies for a 20kw whole house generator. I learned a lot during the process. I also learned a lot about what several of the other companies didn't know.

 

E & W are specialists and it was clear from our first conversation. They have installed over 3,000 generators and it shows. Also, they were neither the most expensive nor the cheapest, but I do believe we selected the best. They are professional, they showed up on time (all of the time as the installation was done over the course of 5 different visits due to work required by the gas vendor and the building inspectors which they coordinated on our behalf). They did a thorough job on training us and they offer an annual maintenance program to ensure the generator is serviced and tested annually.

 

They have a 24/7 response line in case of emergency. We are all set whereby the generator is connected to our email so we receive notifications that the actual weekly scheduled test is taking place and if anything needs attention. Unlike some other reviews online we didn't ask them to fix someone else’s installation. They just got it right the first time. I would highly recommend you put them in your consideration set if you are looking for a professional whole house generator installation. We sure are glad we did.

E & W Electrical provided and installed a new whole house emergency generator and lightning surge protection system.
 
 
Member Comments: 
We were very impressed with E&W's entire team and the final results of the project.

During the preparation of the project proposal Michael Williams Sr. was very careful to spell out each aspect of the system they would provided, how each item would be installed, and how long it would take.

Once the contract was approved, E&W quickly delivered the equipment to the job site and began the installation.  They took special care to unload the heavy equipment carefully.  Their team discussed the safety measures that must be taken for each step of the placement of the generator before each step was taken.

Because of the number of trees in my yard E&W chose to hand dig 40 feet of trench to avoid damaging the existing tree roots and to avoid other utility lines in the area.  The very difficult underground work was completed without a problem.

Mike Williams Jr. was responsible for the installation of the automatic transfer switch and the re-work of the existing electrical panels.
He took great care and pride in safely installing the equipment correctly and fit it neatly into a very tight area.  I only wish he had installed the original electrical panels, I am sure they would have looked and worked much better.  Michael gave me advance warning before each time power had to be turned off so I could turn off my computer and sensitive electronic equipment. 

Each time I had a question, either Mike would cheerfully take time to carefully explain the answer.

At one point during the installation Benito, one of E&W's technicians has to enter the crawlspace under the house.  While he was there he noticed an odor that turned out to be caused by two leaking gas fittings.  He pointed this out to me and I called my gas company in to fix the problem.  I am grateful that he spotted this problem before it caused a fire and damaged my home.

Matt and Michael Sr were both involved in the testing and start up of the system and they spent a great deal of time making sure that everything worked well.  They also spent a good amount of time explaining the function of the system and the software.

I should not forget to mention Lynn and Teresa who supported the project from their office.  They were both very professional and personable answering my questions on the phone and expediting schedule issues.

We are extremely happy with the work that the entire team from E&W did and we would be happy to recommend them to anyone considering the installation of a new emergency generator.
Description Of Work:
E&W Electrical installed a new 20KW Kohler home standby generator with transfer switch.  Also, my external power panel was in bad need of replacement.  They replaced that power panel and all my circuit breakers in that panel.
 
Member Comments: 
Perfection.  That was my experience with E&W Electrical with Michael Williams and anyone from his Team I had the pleasure to work with.  Each member of the Team impressed me with their professionalism, their know-how, and their flawless and quick execution of the work plan.  I was kept informed at all times.  I took some vacation time as I wanted to observe the work.  They work quickly, and at the same time, they are very thorough and do not take "short cuts".  When Michael came into my home, he removed his shoes as that's part of them being very particular and customer focused.  They left the job site immaculate.  Nothing was left behind -- not even a sliver of insulation from a wire.   Friendly, professional, knowledgeable, thorough, honest, extremely strong work ethic, customer focused -- if these are the traits you want if you're going to have a home standby electrical generator installed or serviced, I strongly recommend you choose E&W Electrical LLC.  They made me a happy customer.
5 / 5
5 / 5
You will have NO problems with this company!
Posted July 7, 2012
Gengirl from Beaufort
State: NC - North Carolina
Age: Over 65
Responsiveness 
5 / 5
5 / 5
Expertise 
5 / 5
5 / 5
Professionalism 
5 / 5
5 / 5
E&W services 2 generators for our family. One in the Triangle area and one at the coast. Their technicians and office staff are well trained, experienced and helpful. I have never had any problems with their service and/or recommendations and advice.
 
Yes, I recommend this dealer.
5 / 5
5 / 5
E&W Electrical sets the standard for customer service!
Posted: July 4, 2012
Reddie123
from Franklinton
State: NC - North Carolina
Age: Over 65
 
Responsiveness 
5 / 5
5 / 5
Expertise 
5 / 5
5 / 5
Friendliness 
5 / 5
5 / 5
Professionalism 
5 / 5
5 / 5
 
They don't come any better than E&W Electrical! Their technicians are well trained and professional. They walk you through all aspects of your generator and will also take care of non-generator electrical issues while on site. Their office staff also deserves recognition for friendliness and responsiveness. This is one company you don't first have to check out on Angie's List.
 
Yes, I recommend this dealer.
Print Print | Sitemap
© NCGENERATORS

Call

E-mail