Information and procedures you may need.

The correct service for your generator is important for your safety, as well as the efficient and correct operations. Proactive generator maintenance is one of the best ways to make sure your system is ready when the call comes.  Going forward you can count on our highly qualified technicians to provide proactive service, tried and tested for over 25 years, to insure your system is there when you need it, we are here to help. 

To be clear you should become familiar at least on a very basic level, with your generator system so that if there is an extended outage, you can with confidence, check oil levels and if necessary add and with what.  Proactive is a key word for generators, prepare so that peace of mind can truly exist during an extended outage.

It is important to keep the keys for your equipment in a known and accessible place so that you will have access to the generator controller and the generator source disconnect located adjacent to the generator controller if circumstances require your visit to the generator.

It is important you become familiar with the  generator controller and generator source disconnect location.

Becoming familiar with the generator's engine in reference to the oil level dipstick and oil cap which has to be removed for adding oil, will assist in performing oil checks with confidence.  Using the procedures information you access thru links provided, learn how to correctly check oil levels and add oil during generator events.  The oil type used for your generator is covered under the oil check procedure tab.  You should keep your oil type on hand so if oil has to be added during an extended outage, you are set with no worries.

Statement meanings and definitions:

Checking the engine oil level during an outage

The procedure used to check oil level of the engine during an outage only after disconnecting the electrical loads.  Then allowing for correct duration after engine has stopped, so that the oil can drain to oil pan so that correct reading is observed.  Next, how should you add the oil if needed and with what type.  Finally, what procedures to follow getting your system back online and providing a generator source for your covered loads.

Proactive operational testing, before the real deal

This is simply how to test your system by turning off the utility source to the transfer switch, either by switching off the main or master breaker, or by choosing for a loaded exercise thru the OnCue feature for Kohler machines.  Performing this test is like performing a fire drill, you become familiar with system delays in the engine starting, the actual transfer operation, and what happens when the utiliy source returns.  Performing this test is also useful in understanding delays that may be associated with any management that may exist for your generator.  When the utility power is lost, the generator comes online however anything that is routed thru management does have a five minute delay before it connects to the generator.  Using appliance and electrical loads is important during a test, you become familiar with what to expect.  Testing will almost always prove to be successful however if there is a problem, wouldn't this be the time to realize there is an issue, not when there is a real utility outage. 

Use the following links for information for basic procedures you can complete before or during generator events. 

Our expertise covers a wide range of fields.

We perform electrical installations for private, commercial and industrial clients, including the installation of energy-efficient lighting technology and cable bus systems.

In addition, our company offers the following services: 

• Maintenance and repair of existing electrical systems
• Electrical installations
• Data processing cables
• Installation of kitchen fixtures, fittings
• Outside lighting
• Modernization of electrical installations in old structures
• Antenna installations