NCGENERATORS
NCGENERATORS

If you need a new generator, or you have an existing generator that needs service or repair, our proactive and well thought out plans are successful!

    

Someone will contact you today!

 

Send an email with your information.

 

Contact Form.

 

 

 

Do you have questions about how to check or change your oil during a power outage? 

 

Send an email with your question.

What is a managed, whole house generator? 

 

Size is important, a load calculation for your electrical needs will be necessary, we can help. 

 

How much of your home can be covered with the generator, with the correct management, all of it!

 

Click here if you need assistance.

 

Office:    

919-245-0200

 

Toll Free:

1-888-919-5210

 

Click here to contact us!

ncgenerators.com

Service Plans for Automatic Generator Systems for Raleigh, Durham, Chapel Hill, Greensboro, and All Surrounding Counties..

Generator service plan cost can vary and you should do your homework before choosing a company and their philosopy.  Proactive plans will offer the best success rates!

 

Generator service plans should include load testing the generator set once a year in order to work the different moving parts of the system.  When the generator performs its weekly, bi-weekly, or monthly run period, generally no load is attached.  If no load is attached then full movement of the throttle assembly nor the diaphragm and internal parts of gaseous fuel regulators are worked.  Additionally calibrations of voltage and governor controllers would never be tested so outputs could be outside parameters.  Operational temperatures, fuel pressures, excitation current, and rotor amp draw just to name a few should be monitored with different load levels attached to the generator source.  Load testing serves two important functions, testing the system while working it, and also building history with the unit over a period of time.   

 

Generator service is more than just an oil change and more items should be monitored than just battery voltage.  While oil and battery voltage are important, they should not be mistaken for correct generator service.

 

Plans available:

  • Semi-Annual
  • Annual
  • Initial
  • Annual with 24/7 Remote Monitoring
  • Multi Year Plans for Air Cooled Product with Warranty Extensions
  • Multi Year Plans for Liquid Cooled

 

COMPREHENSIVE PLANS would include:

Test Engine Safety Controls
Inspect AC Generator
Inspect Belts & Hoses (liquid cooled sets)
Lubricate Engine Controls
Check Engine Coolant Levels (liquid cooled sets)
Check Gear Drive Oil Levels (where applicable)
Check Electrical Connections
Check Battery Connections
Check Battery Charge Rate
Inspect Fuel Plumbing
Inspect Exhaust System
Re-Torque Bolts
Service Fuel Filter
Inspect Plugs and Wires (plugs replaced as needed)
Check Engine Battery Alternator Charge Rate
Service Air Filter (air filter replaced as needed) 
Dust Power and Rotor Windings
Enclosure Maintenance
Valve lash adjustments for air cooled engines (if necessary)
Oil & Filter Changes
Load Testing, 
this should be performed yearly, included with all our plans
Check Mechanical Governor Oil Levels (where applicable)

Battery Replacement ( included with multi year plans)

Coolant System Flush, Hose and Belt Replacements (included with multi year plans for liquid cooled)

Warranty Extentions ( included with multi year plans for air cooled)

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